Refund policy

Curetech Medical

 

We want you to be satisfied with your purchase. If something isn’t right, we’re here to help.


Eligible Returns

  • Return within 7 days of delivery.

  • Item must be unused, unopened, and in original packaging.

  • Item must be in resellable condition.


Non-Returnable Items

  • Opened or used items

  • Damaged items caused by customer misuse

  • Disposable or hygiene products

  • Clearance items (if marked “no return”)


Refunds

  • Approved refunds are processed to the original payment method.

  • Refunds are issued after inspection of the returned product.

  • Shipping fees are non-refundable unless the product was incorrect or defective.


Exchanges

If you receive a defective or incorrect item, contact us within 48 hours with photos, and we will arrange a replacement.


Contact for Returns

Email: info@curetechmedical.com
Phone #: +971 58256 3305