Refund policy
Curetech Medical
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We want you to be satisfied with your purchase. If something isn’t right, we’re here to help.
Eligible Returns
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Return within 7 days of delivery.
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Item must be unused, unopened, and in original packaging.
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Item must be in resellable condition.
Non-Returnable Items
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Opened or used items
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Damaged items caused by customer misuse
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Disposable or hygiene products
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Clearance items (if marked “no return”)
Refunds
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Approved refunds are processed to the original payment method.
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Refunds are issued after inspection of the returned product.
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Shipping fees are non-refundable unless the product was incorrect or defective.
Exchanges
If you receive a defective or incorrect item, contact us within 48 hours with photos, and we will arrange a replacement.
Contact for Returns
Email: info@curetechmedical.com
Phone #: +971 58256 3305